Your Guide to Relocating with JetBrains: Answers to Key Questions
Moving to a new country for a job can be both exciting and daunting. JetBrains is committed to helping talented people from around the world join their teams by providing comprehensive relocation support. This Q&A covers everything you need to know about the process, from initial orientation to settling into your new home. Whether you're considering a move or have already accepted an offer, these answers will help you understand what to expect and how JetBrains makes the experience as smooth as possible.
Why does JetBrains support international relocation?
JetBrains believes exceptional talent exists everywhere, not just within geographical boundaries. To build the best possible team, the company actively seeks out skilled professionals from diverse locations and invests in helping them move across borders. This commitment ensures that the best people—regardless of where they live—can contribute to the company’s mission. Last year alone, over 90 colleagues (plus their families and pets) relocated with JetBrains’ help, and the majority rated their experience as smooth or very smooth. This positive feedback reflects the company’s dedication to making the process as stress-free as possible. By offering structured support, JetBrains not only attracts top talent but also fosters a global, inclusive culture where every new hire feels valued from the start.
What relocation support does JetBrains actually provide?
Moving to a new country involves much more than just starting a new job. JetBrains treats relocation as a shared journey, not just an administrative task. Their relocation specialists and HR teams work closely with each newcomer to remove friction wherever possible. They coordinate everything from visa paperwork and travel arrangements to finding housing and understanding local bureaucracy. After the move, the onboarding team takes over, offering office tours, welcome events, and a buddy system that helps new colleagues build community from day one. As one relocation specialist explained, the goal is to let employees focus on their new role, not on paperwork. By handling logistics and providing personalized guidance, JetBrains ensures that each relocation feels supported, not overwhelming.
What does the relocation process look like step by step?
The process typically unfolds in four phases. Phase 1: After the offer—a relocation specialist reaches out, shares guides and timelines, and schedules an initial call to explain everything. Phase 2: Preparing for the move—the specialist coordinates visa applications, flight bookings, temporary accommodation, and provides checklists for legal and administrative formalities. Phase 3: Arrival—once you land, you receive help with bureaucracy such as residency registration, bank accounts, and health insurance. The team also assists with basics like local SIM cards and orientation. Phase 4: Finding a home and settling in—the support continues as you search for permanent housing and start your new life. Throughout all stages, the relocation team stays connected long after the move to ensure a smooth transition. Each step is tailored to your nationality, family situation, and both the departure and destination countries.
Who guides you through the relocation process at JetBrains?
Your primary point of contact is a dedicated relocation specialist. This person is an expert in international moves and understands the nuances of different countries’ requirements. They work closely with the HR team and local office coordinators to provide a seamless experience. After you arrive, the onboarding team steps in, offering a buddy system where an existing colleague helps you navigate the workplace culture and local life. Additionally, the relocation specialist often remains available for months after the move to handle any lingering questions. This multi-tiered support ensures you’re never alone—whether you need advice on visa renewals, help finding a pediatrician, or just someone to explain how the local grocery store works. JetBrains invests in this personalized support to build trust and reduce the anxiety of starting over in a new country.
How long does the relocation process typically take?
The timeline varies greatly depending on several factors: your nationality, the destination country, visa processing times, and your personal circumstances. For some, the entire process from offer acceptance to moving day can take just a few months; for others, especially when complex visas or family relocations are involved, it may take six months or more. JetBrains’ relocation team works hard to streamline the process, but they also emphasize flexibility. The key is to start planning early and communicate openly about your needs. The team provides a rough timeline during the initial orientation call and updates it as paperwork progresses. In general, you can expect the first phase (orientation and preparation) to take a few weeks, followed by a period of visa processing, and finally the move itself. Once you arrive, settling in can take another month or two for full administrative and housing setup.
What advice does the Relocation team have for future relocators?
JetBrains’ relocation specialists recommend being open-minded and patient. Moving is a big change, and things don’t always go according to plan—flights get delayed, documents get lost, and cultural differences can surprise you. The team advises starting the process as early as possible, especially for visa paperwork. They also suggest researching your new city ahead of time: learn about neighborhoods, local customs, and basic phrases in the language. Most importantly, don’t hesitate to ask questions. The relocation team is there to support you, but they can’t help with what they don’t know. Finally, involve your family early—if you’re moving with a partner or children, their needs and concerns matter too. JetBrains extends support to family members, so use that resource. With the right preparation and a positive attitude, the move can become an exciting adventure instead of a stressful hurdle.
Why does the Relocation team do this work?
For the relocation specialists at JetBrains, this work is deeply rewarding. They see themselves as enablers—helping talented people take a leap of faith and build a new life in a foreign country. Each successful relocation is a story of courage and trust. The team is motivated by the gratitude they receive from colleagues who say the support made their move possible. They also value the diversity that relocators bring to the company, enriching the workplace with different perspectives. Ultimately, the relocation team believes that a smooth moving experience sets the foundation for a happy, productive employee. By handling the logistics and offering emotional support, they create a sense of belonging that starts long before the new hire sets foot in the office. That human connection is what drives them to go the extra mile for every relocating colleague.